Sampling and approval
The accepted scope should state the sample fee, included revisions, approval owner, reference version and what triggers additional work. The process guide explains how to create a sample approval record.
Terms requiring project-specific agreement
| Item | What needs confirmation |
|---|---|
| Order and payment | Quantity, price, currency, deposit, remaining payments and start conditions. |
| Changes and cancellation | Approval route, committed material/work costs and any applicable refund or cancellation conditions. |
| Timeline | Sample/production dates, dependencies and how a change affects the agreed schedule. |
| Delivery | Destination, shipment basis, logistics owner, insurance, taxes and customs responsibilities. |
| Inspection and issues | Inspection criteria, evidence, reporting route, assessment and agreed remedy process. |
| AI service | Setup and ongoing fees, support, service limitations, updates and end-of-service behaviour. |
Current website boundary
No universal returns period, warranty length, payment percentage or delivery guarantee is published because those business rules have not been approved. The responsible commercial owner must settle them before an offer or order is accepted.
Use the contact route to prepare the project facts; the current brief tool does not place an order.